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Serious display problem

Discussion in 'Android Lounge' started by Kiran123456789, Oct 11, 2020.

  1. Kiran123456789

    Thread Starter

    Hello every one, 2 days before i noticed a line on my m31s. I have done nothing in my phone not even charging. Just i wake up at morning i see lines through my display. Actually the out side of the screen not even had a scratch. Some thing happened on the inside of my screen and i dont know why.And today the lines had developed into pink and black colours on bottom of display. It is manufacturing defect. Phone is only 25 days old. What can i do. If i go to service centre will they replace my phone? What will be the reason for this and what parts of phone needs to be replaced for this. Please help....
    Images:
    https://postimg.cc/gallery/SyXbYwY
     


  2. Dannydet

    Dannydet Extreme Android User

    If no warranty, you will need to buy a new device
     
    Kiran123456789 and The_Chief like this.
  3. The_Chief

    The_Chief Accept no imitations!
    VIP Member

    Yes, it's either a display issue or a graphics processor/driver issue. If the lines are always in the same place on the screen, then the display is faulty. Before turning in the phone for screen replacement, make sure you back up all your data to a PC or other source, log out of and remove all accounts, remove any microSD card and factory reset the phone. This will prevent any unauthorized access to your data - but arrange for repair or replacement before doing all that. Good luck
     
  4. Kiran123456789

    Thread Starter

     
  5. Kiran123456789

    Thread Starter

    Thank you so much...
     
  6. Kiran123456789

    Thread Starter

    Its under warranty..
     
  7. The_Chief

    The_Chief Accept no imitations!
    VIP Member

    Great! @Dannydet had the answer first, I just sorta fine-tuned it a bit LOL
     
    Dannydet likes this.
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