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Support Serious problems with new Android box, need advice and help!!!!

Discussion in 'Android Help' started by Dale Schroeder, Apr 9, 2016.

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My new Android tv box has froze and tells me to connect the charger. Can anyone please help me? ??

Poll closed May 9, 2016.
  1. I would be happy with a solution

    100.0%
  2. I really don't know how to fill these two lines out...

    0 vote(s)
    0.0%
  3. Any answers from someone knowledgeable, I'm a greenhorn! !

    0 vote(s)
    0.0%
Multiple votes are allowed.
  1. Dale Schroeder

    Thread Starter
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    Apr 9, 2016
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    I don't know what to do, I bought this a couple of days ago and it's said to have been jailbreak and loaded already. Last Night, after having the thing a whole day, I hit the power button and that message pops up. Then it gives me seriously about 10 seconds to do something then shuts down.
    Does anyone have any ideas, or know what I can do to fix it?? I saw a video on YouTube about factory resetting them, but if I can avoid that I would be a lot happier. Thank you for any help and advice on what I have to do to get her up and running.
    Sincerely,
    Dale S.
     

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  2. chanchan05

    chanchan05 The Doctor
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    Have you tried, connecting a charger?
     
  3. mikedt

    mikedt 你好
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    Is this a cheapo Kodi box from China? By "jailbreak" I presume you mean root. Jailbreak is something you do with Apple iPhones and iPads.

    If you only bought it a couple of days ago, see about returning the thing for a refund or replacement. Being what they are, premature failure can be problem with them, as well as DOA, buggy, etc.
     

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