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Support Serious sound problems

Discussion in 'Android Devices' started by lsutiger, Oct 5, 2010.

  1. lsutiger

    lsutiger Active Member
    Thread Starter
    36

    May 4, 2010
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    I searched the forum, but could not find a problem similar to mine.

    I just started having sound problems. The ringer cuts out. When playing any type of media, it will play the first few seconds of it then go silent while the player is still running. All of my notification may or may not play, or will play slightly distorted. The volume is not set too high. And I have plenty of storage space on both phone and card.

    I was thinking of resetting to factory default. If I do that will I have to reactivate the phone?
     

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  2. MahaloCat

    MahaloCat Well-Known Member
    163

    Aug 3, 2010
    1,934
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    Honolulu
    No you wont have to reactivate the phone....Try a Battery Pull - And try wiping cache - there are a few one click cache wipers on the market.
     
  3. lsutiger

    lsutiger Active Member
    Thread Starter
    36

    May 4, 2010
    25
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    36
    Thank you for the reply. I tried clearing the cache of all apps then pulled the battery. I got through one video. The second, the sound stopped about 3 seconds in.
     
  4. chawski

    chawski Well-Known Member
    68

    May 19, 2010
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    68
    youve got a software issue with the phone. id call sprint
     
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