Service state in service and works but says mobile network state disconnected

[Sammynacoletharpe]

Everything works fine but ive had data speed problems but my mobile network state always says disconnected

 

[Dannydet]

Did you pay your bill?

 

[Fox Mulder]

Are you on wifi? Connecting through wifi instead of the cell network will show a "disconnected" state for the mobile network because you're not connected to a tower. But the service state is still "in service".
If you're seeing the "disconnected" state while actually on the cell network with the phone operating normally that would be odd.

 

[ocnbrze]

what phone do you have? who is your service provider?

 

[jaydanfabian11]

Are you on wifi? Connecting through wifi instead of the cell network will show a 'disconnected' state for the mobile network because you're not connected to a tower. But the service state is still 'in service'.
If you're seeing the 'disconnected' state while actually on the cell network with the phone operating normally that would be odd.

Its my problem can you help me

 

[jaydanfabian11]

Its my problem can you help me

My phone infinix hot 8

 

[ocnbrze]

Its my problem can you help me

My phone infinix hot 8

have you tried contacting your carrier? what exactly is your issue?