1. Download our Official Android App: Forums for Android!

Support Services denied by the network

Discussion in 'Android Devices' started by berian, Aug 5, 2013.

  1. berian

    berian Newbie
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    11
    Joined:
    Nov 25, 2012

    Nov 25, 2012
    11
    2
    36
    For the past few weeks I've been receiving the error "Services denied by the network". When I click on it, the icon disappears and nothing happens, so I have no way of knowing what's causing it.

    I have tried resetting the phone several times, and have even left it untouched after a reset, so it's not coming from an email account or anything.

    Today I went to a corporate store and had the software updated, and I reset the phone before hand, but I'm still getting the error. Any idea what the problem may be? I've looked around, but nobody has had any answers. They're being told to take the phone into the store, but the two people I saw complaining about it with MetroPCS had no luck with customer support.
     

    Advertisement

    gonzalesm776 likes this.
  2. AP2FTW

    AP2FTW Android Enthusiast
    Rank:
    None
    Points:
    133
    Posts:
    579
    Joined:
    Nov 24, 2012

    Nov 24, 2012
    579
    260
    133
  3. berian

    berian Newbie
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    11
    Joined:
    Nov 25, 2012

    Nov 25, 2012
    11
    2
    36
    gonzalesm776 likes this.
  4. AP2FTW

    AP2FTW Android Enthusiast
    Rank:
    None
    Points:
    133
    Posts:
    579
    Joined:
    Nov 24, 2012

    Nov 24, 2012
    579
    260
    133
    I'm really not sure... maybe call them and they can check somehow?
     
    gonzalesm776 likes this.
  5. DroidoverApple

    Rank:
    None
    Points:
    6
    Posts:
    5
    Joined:
    Apr 27, 2012

    Apr 27, 2012
    5
    1
    6
    Male
    U.S.A.
    You should also check to see if your phones prl is up to date the current prl is 3035
     
    gonzalesm776 likes this.
  6. berian

    berian Newbie
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    11
    Joined:
    Nov 25, 2012

    Nov 25, 2012
    11
    2
    36

    Oh that's a good idea. How could I find the prl?
     
  7. DroidoverApple

    Rank:
    None
    Points:
    6
    Posts:
    5
    Joined:
    Apr 27, 2012

    Apr 27, 2012
    5
    1
    6
    Male
    U.S.A.
    Go to Settings>About phone>Status then scroll down and you will see where is says PRL version and it should say 03035
     

Share This Page

Loading...