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Setting up Apple email on my droid

Discussion in 'Android Lounge' started by ekelsey, Jan 27, 2014.

  1. ekelsey

    ekelsey Lurker
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    Hey everyone.

    My work uses the mac environment and I am trying to set up my phone with my email account. I am having no luck. I am putting everything in to match our server but its still not work.

    Does anyone have any thoughts on this? Or has anyone done this?

    I am using the email app and I am on the Galaxy S3.

    Thanks
     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    Hello and welcome ekelsey, :)

    Just to be clear here, is the email server local to your company and running the OS X Server platform or are you connecting to Apple's servers for hosted email?
     
  3. ekelsey

    ekelsey Lurker
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    Ours is local and running the OS X platform 10.8.6
     
  4. lunatic59

    lunatic59 Moderati ergo sum
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    From what I can see, OS X Server uses Postfix as it's mail service, so unless they made some iOS specific modifications (which wouldn't surprise me) try these settings.

    For incoming mail

    server: incoming.yourcompany.com (whatever your server's name is. If you don't know, check with IT).
    port: 993
    Encryption: SSL
    login: yourname@yourcompany.com (you may or may not be required to use the full domain)
    Password: ************* (case sensitive, so make sure it works on another machine to verify)

    For outgoing mail:

    server: outgoing.yourcompany.com (whatever your server's name is. If you don't know, check with IT).
    port: 587
    Encryption: TLS
    login: yourname@yourcompany.com (you may or may not be required to use the full domain)
    Password: *************

    You can use the server's public IP address, too if you don't know the server's name.
     
  5. ekelsey

    ekelsey Lurker
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    No dice. I get an error that says it can't safely connect or authentication failed, depending on what settings I use.

    Any thoughts on why it wouldn't let me connect? Most everyone else has iPhones and they connect without a hitch.
     
  6. lunatic59

    lunatic59 Moderati ergo sum
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    You're setting it up as an IMAP account, correct? Everything I've read shows incoming mail on IMAP to be port 993 with SSL encryption. (POP3 is 995 ... might be worth a shot to try it as a POP3 account)

    Is it failing on incoming or does it let you go to outgoing before it fails?
     
  7. ekelsey

    ekelsey Lurker
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    Our port is set up as 143. Sometimes both. It will say it can't do that, but then forces me to the outgoing settings. I did get through once, but everything i sent failed.
     
  8. lunatic59

    lunatic59 Moderati ergo sum
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    port 143 is generally used for unencrypted IMAP access. Try setting encryption to none.
     
  9. ekelsey

    ekelsey Lurker
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    When i did that, i get an error saying it can't connect to the server to verify account info...
     
  10. lunatic59

    lunatic59 Moderati ergo sum
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    Can you check the details of an iPhone that is accessing the server correctly? It sounds like they have some non-standard settings going on there.
     
  11. ekelsey

    ekelsey Lurker
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    I can't at the moment. But yes I will look. If i figure anything out I will post it.

    Thanks for all of your help.
     
    lunatic59 likes this.
  12. Crashdamage

    Crashdamage Android Expert
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    Can't you get some help from your IT department?
     
  13. lunatic59

    lunatic59 Moderati ergo sum
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    How much help could an IT department that recommends OS X Server be? ;)
     
  14. Crashdamage

    Crashdamage Android Expert
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    Good point. Clearly his IT department drank the apple-flavored Kool-Aid
     
  15. lunatic59

    lunatic59 Moderati ergo sum
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    Apple products have never played well in the enterprise. I have never played with Apple Servers but I've worked with those who tried and they were a mess of non-standard protocols, settings and just plain arbitrary features. The only thing they were ever suited for was an all-Apple environment and even then they were not secure and unreliable.
     
    SkyJackpot likes this.

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