Setting up new phone

[JLT1963]

I just got the galaxy s23ultra, and the guy at the store said "all you have to do is scan with old phone and android will do the rest", yeah right. I barely got started when my new phone says old phone needs an updated version of smart switch. We'll how am I suppose to do that when it is now deactivated?

 

[Windroid]

I just got the galaxy s23ultra, and the guy at the store said "all you have to do is scan with old phone and android will do the rest", yeah right. I barely got started when my new phone says old phone needs an updated version of smart switch. We'll how am I suppose to do that when it is now deactivated?

First of all: What is "smart switch"? Is that an app?

 

[mikedt]

I just got the galaxy s23ultra, and the guy at the store said "all you have to do is scan with old phone and android will do the rest", yeah right. I barely got started when my new phone says old phone needs an updated version of smart switch. We'll how am I suppose to do that when it is now deactivated?

You should be able to sideload a later version of Smart Switch on the old phone yourself.

https://m.apkpure.com/samsung-smart-switch-mobile/com.sec.android.easyMover

smart-switch

Samsung Care is here to help. Get started, find helpful content and resources, and do more with your Samsung products.

www.samsung.com

Doesn't matter if the phone is deactivated and doesn't have a SIM, as long as it's still functional and works.

 

[mikedt]

First of all: What is "smart switch"? Is that an app?

Smart Switch is a Samsung utility, to transfer data, apps, pictures, etc. from one device device to another, like for when replacing a phone.