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Setting up Visual Voicemail "A communication error has occurred."

Discussion in 'Android Devices' started by coolguy949, Jul 18, 2010.

  1. coolguy949

    coolguy949 Well-Known Member
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    Jun 5, 2010
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    Interactive and Social Marketing
    Orange County, CA
    I switched from Sprint to T-Mobile and was set up with visual voicemail by the rep opening my account. However, I get a "communication error" when trying to set up the Visual Voicemail app. Is anyone else getting this?
     

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  2. Mega

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    i had the same problem... the message also said that my account wasn't authorized for visual voicemail, and that i had to upgrade my account.

    i called 611 for t-mobile customer service, and they did the account upgrade for me. the upgrade is free.
     

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