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Several Problems With New Phone

Discussion in 'Android Devices' started by Robert Watson, Apr 19, 2021.

  1. Robert Watson

    Robert Watson Lurker
    Thread Starter

    I have a brand new S10 Plus with Android 11 and the latest soft ware updates, but several problems.

    Extra Screen - When I open the case there is an extra blank screen that I have to tap twice to get to the lock screen. Can I get rid of this additional screen and open to the lock screen?

    Edge Panel - The edge panel is not working and the edge panel and edge lighting are both turned on in the settings.

    Cover not switching screen off - When I close the cover the home screen does not switch off and stays on until it times out. This could be the same issue as the extra blank screen as opening the phone does not bring it to life and it is like the proximity sensor is not working.

    Any advice would be appreciated.
     



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Samsung Galaxy S10 Plus Forum

The Samsung Galaxy S10 Plus release date was March 2019. Features and Specs include a 6.4" inch screen, 16MP camera, 8/12GB RAM, Exynos 9820 processor, and 4100mAh battery.

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