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Support SGH-T589: Screen lights up, but no display

Discussion in 'Android Devices' started by Lolz911, Sep 3, 2012.

  1. Lolz911

    Lolz911 Lurker
    Thread Starter
    Sep 3, 2012

    Sep 3, 2012
    Hi there, Im having a head-ache issue with my Samsung Gravity smart, SGH-T589. Basically whats happening is that, whenever I press any button, or slide the screen, the touch screen lights up but it doesn't display anything. In addition, when I touch around on the black lit-up screen, it responses and the such, as my phone still makes those little clicking noises when you touch on an app or something, etc. The ultimate issue is for some reason, unless I reboot the phone, or repeatedly press the power button or flip open my phone, theres a small chance that it will display the actual screen and instead, it will just stay a black, lit-up screen. Any Solution to this?

    Stuff I've tried to fix it:
    1.Master Reset from the T-mobile site

    2. Recovering your Samsung Gravity Smart wiki guide - Although it says it is meant to reset back to Stock Settings, but when I turn on my phone, after I followed all the steps, I still see my old apps and the such; not sure if it meant it was suppose to basically reset it as if it was in stock condition or just the configurations.

    Thanks for all the help!

    EDIT: I basically resolved it, spoke with t-mobile, it seems to be a hardware issue thats been commonly reported to samsung; their only solution is a phone exchange. Not much help or alternative apparently.


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