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Support SGH-T589: Screen lights up, but no display

Discussion in 'Android Devices' started by Lolz911, Sep 3, 2012.

  1. Lolz911

    Lolz911 New Member
    Thread Starter

    Sep 3, 2012
    Hi there, Im having a head-ache issue with my Samsung Gravity smart, SGH-T589. Basically whats happening is that, whenever I press any button, or slide the screen, the touch screen lights up but it doesn't display anything. In addition, when I touch around on the black lit-up screen, it responses and the such, as my phone still makes those little clicking noises when you touch on an app or something, etc. The ultimate issue is for some reason, unless I reboot the phone, or repeatedly press the power button or flip open my phone, theres a small chance that it will display the actual screen and instead, it will just stay a black, lit-up screen. Any Solution to this?

    Stuff I've tried to fix it:
    1.Master Reset from the T-mobile site

    2. Recovering your Samsung Gravity Smart wiki guide - Although it says it is meant to reset back to Stock Settings, but when I turn on my phone, after I followed all the steps, I still see my old apps and the such; not sure if it meant it was suppose to basically reset it as if it was in stock condition or just the configurations.

    Thanks for all the help!

    EDIT: I basically resolved it, spoke with t-mobile, it seems to be a hardware issue thats been commonly reported to samsung; their only solution is a phone exchange. Not much help or alternative apparently.


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