1. Download our Official Android App: Forums for Android!

Sign this petition if you want the speeds your phone was meant to have

Discussion in 'Android Devices' started by MassacrMan, Feb 28, 2011.

  1. MassacrMan

    MassacrMan Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    53
    Posts:
    482
    Joined:
    Jul 31, 2010

    Jul 31, 2010
    482
    53
    53
    I am posting here to ask everyone in the Inspire forum to take a look at this thread over at the Atrix forum.

    http://androidforums.com/motorola-a...on-against-t-motorola-anyone.html#post2357076

    In this thread Atrix owners are signing a petition (link provided below) in order to have AT&T stop misleading their customers with false advertising towards their "4G" speeds. I've already signed and highly recommend you at least give it a look.

    Petition: AT&T misleading their customers about 4G | groubal complaints
     

    Advertisement

    Tempusfugit likes this.
  2. UserName872

    UserName872 Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    621
    Joined:
    Nov 4, 2009

    Nov 4, 2009
    621
    89
    78
    Network Administrator
    Philadelphia, PA

    Good idea, but won't happen. Sorry.
     
  3. MassacrMan

    MassacrMan Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    53
    Posts:
    482
    Joined:
    Jul 31, 2010

    Jul 31, 2010
    482
    53
    53
    It's worth a try, don't you think?
     
  4. AndreaCristiano

    Rank:
    None
    Points:
    143
    Posts:
    4,012
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,012
    222
    143
    NJ

    No its not worth it until after the march 31 st date
     
  5. AustinTech

    AustinTech Android Enthusiast
    Rank:
    None
    Points:
    108
    Posts:
    598
    Joined:
    Feb 22, 2011

    Feb 22, 2011
    598
    97
    108
    Alpharetta, GA (ATL)

    You understand that AT&T hasn't mislead anyone, right? It is a 4G phone that will be capable of 4G speeds when ATT finishes the backhual. They made this all very clear when I bought mine.

    So this is a petition to get ATT to do what they already told you they were going to do.
     
    Balkin, PSXBatou and AndreaCristiano like this.
  6. AndreaCristiano

    Rank:
    None
    Points:
    143
    Posts:
    4,012
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,012
    222
    143
    NJ

    Quoted for truth
     
  7. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager
    Do you have a link for the 31st date you mention so frequently? My understanding is that they will only begin rolling out the service starting on the 31st and it will take most of 2011 to complete the rollout.

    There's a BIG difference between the two. So, I'd like to know what to expect.
     
  8. AndreaCristiano

    Rank:
    None
    Points:
    143
    Posts:
    4,012
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,012
    222
    143
    NJ

    It's on ATT website under the 4G map it says enhanced backhaul arrives march 31st
     
  9. Allenfx

    Allenfx Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    340
    Joined:
    Jan 6, 2011

    Jan 6, 2011
    340
    48
    43
    SouthEast
    I assume that means "Arriving to 10-30 of the largest cities on March 31" not to everyone?
     
  10. AustinTech

    AustinTech Android Enthusiast
    Rank:
    None
    Points:
    108
    Posts:
    598
    Joined:
    Feb 22, 2011

    Feb 22, 2011
    598
    97
    108
    Alpharetta, GA (ATL)

    You might be right, I don't know and they haven't been forthcoming with the details on coverage. I am in a major city though, so no worries for me.
     
  11. AndreaCristiano

    Rank:
    None
    Points:
    143
    Posts:
    4,012
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,012
    222
    143
    NJ

    That I'm not 100% on but probably major citys first as always
     
  12. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager

    I think I must be missing that. I did find this blurb:
    "**Future mobile broadband expected to be available by March 31, 2011. Map depicts current and future 3G coverage. 4G coverage is not depicted."

    That concerns me as they specifically exclude 4G information. Then, the FAQ says:

    Question:
    Where and when will 4G from AT&T be available to me? Answer:
    AT&T is constantly deploying upgraded backhaul to deliver 4G speeds. By the end of 2011, we expect approximately 2/3 of our mobile broadband traffic to be delivered over our enhanced network. For information on currently available 4G markets, see 4G Speed from AT&T and select the Coverage map.

    I hate to sound lame but I'm just not seeing any information regarding 4G rollouts and March 31st. Maybe you can link me. Thanks!
     
  13. AndreaCristiano

    Rank:
    None
    Points:
    143
    Posts:
    4,012
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,012
    222
    143
    NJ

    I'm on my phone but when I go home I will if they didn't change it to what you just posted
     
  14. kb58

    kb58 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    233
    Joined:
    Oct 31, 2010

    Oct 31, 2010
    233
    18
    38
    You guys are wasting your time with a petition. If ATT even bothers to read it, all they have to say is that "we're already working on it." What can you say to that. No, we all bought the phone, we pretty much knew what we were in for, and now we get to wait - probably a long time.
     
  15. PSXBatou

    PSXBatou Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    120
    Joined:
    Feb 5, 2011

    Feb 5, 2011
    120
    8
    36
    California & Tokyo
    Why do people nowadays (specifically the younger generation) feel so entitled? Its just a phone, you made the choice to switch to this device and the carrier its on no one forced you to do it, nor was it required. AT&T is working in the background to enhance their networks, once that is complete you can realize the full speed of your phone and other phones that are to come.

    AT&T hasn't lied to or defrauded anyone, their website clearly describes their intentions and what they are planning and currently working on. While they may lack dates, they don't owe us any, they are under no contractual bindings to provide us with exact dates. they do however provide estimated dates, which in all likelihood are for major cities first since that is where the bulk of their customers are. AT&T in no way guaranteed you or made the promise of having 4G on day 1 of the Inspire 4G or any HSPA+ phone for that matter.

    AT&T is working to get their networks updated, until then sit back enjoy the phone and realize you aren't entitled to anything except what your contract states.
     
    Balkin likes this.
  16. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager
    My issue with AT&T lies with the lack of HSUPA on Android devices especially the 4G devices. To call them 4G and then force them to perform at less than 3G speeds (iPhone 4) is at best misleading.

    This has nothing to do with HSPA+ or enhanced backhaul. The upload speed on Android is artificially low by comparison.
     
  17. PSXBatou

    PSXBatou Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    120
    Joined:
    Feb 5, 2011

    Feb 5, 2011
    120
    8
    36
    California & Tokyo
    They call them 4G HSPA+ devices because they are 4G HSPA+ devices, just because AT&T doesn't have the network completely upgraded doesn't magically downgrade the hardware you are holding in your hands. It is a 4G HSPA+ device, thats what the specs say, and thats what the phone is.

    There is nothing misleading about it, you bought a 4G phone, the hardware is indeed 4G. The network is just catching up to the phone. AT&T didn't sell you a 3G device and label it as 4G as you seem to be implying.
     
  18. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager
    What I said was the iPhone 4 supports and uses high speed upload (HSUPA). This is NOT HSPA+ and has nothing to do with the back haul enhancements that are coming. The iPhone 4 is a 3G device that lacks HSPA+ and already provides HSUPA. The new 4G phones that were released do not support HSUPA and do not get upload speeds as fast as the 3G iPhone 4.

    It's entirely misleading to sell a 4G phone that has upload speeds lower than current 3G devices.

    http://www.androidcentral.com/att-confirms-inspire-4g-does-not-feature-hsupa
     
  19. PSXBatou

    PSXBatou Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    120
    Joined:
    Feb 5, 2011

    Feb 5, 2011
    120
    8
    36
    California & Tokyo
    I believe all android devices have their upload limited by AT&T, its not the phone its the carrier. AT&T doesn't let the phone use HSUPA, the phone hardware wise is more than capable of using it.

    There is nothing misleading about it, if anything you are being unreasonable. Your link shows AT&T admits its not there (the carrier restricts it), they aren't hiding anything from you.

    AT&T sold you a 4G device, you own a 4G device, the carrier has every right to enable/disable protocols as they see fit for their network. HSUPA has nothing to do with the phone being 4G or not. Bottom line is the phone is 4G and you are being unreasonable imo.
     
  20. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager
    I'm not sure why it's unreasonable to expect 4G to be faster than 3G. The common consumer is going to expect that.

    I do have to confess that I'm not a common consumer. I knew all of this going in to my purchase and I don't regret it. I knew the HSPA+ network is not ready and I knew that AT&T blocks HSUPA. My point is simply that AT&T did not disclose anywhere in their marketing that HSUPA was disabled.

    All I would ask is that they put an asterisk on the marketing to point it out rather than (IMO) hide it.
     
  21. PSXBatou

    PSXBatou Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    120
    Joined:
    Feb 5, 2011

    Feb 5, 2011
    120
    8
    36
    California & Tokyo
    Once their network upgrades are complete if for whatever reason a 3G device is still faster, then it would be reasonable to complain. Right now there really isn't any reason to complain as the network is not fully realized. You as well as many early adopters knew the network wouldn't support 4G right off the bat. Early adopters rarely if ever fall in to the "average consumer" category, not to say there aren't any exceptions.

    So yes, until their upgrades are done you are being unreasonable, especially so since you do know what you bought in to with your device.
     
  22. AndreaCristiano

    Rank:
    None
    Points:
    143
    Posts:
    4,012
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,012
    222
    143
    NJ

    amen!!!
     
  23. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager

    The fault with your logic is that the network build out isn't a necessary component for access to HSUPA. This is proven by the fact that the iPhone 4 without HSPA+ is currently using it.

    We'll have to agree to disagree and simply hope that AT&T can update our devices to use HSUPA at some future date. After all, they've already confirmed the Inspire does not support HSUPA.
     
  24. PSXBatou

    PSXBatou Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    120
    Joined:
    Feb 5, 2011

    Feb 5, 2011
    120
    8
    36
    California & Tokyo
    And the fault with your logic is that AT&T never promised or said HSUPA would be supported/enabled on Android devices. Considering it's not supported on any other one could reasonably assume this one wouldn't either.

    The only thing AT&T says is the phone is capable to access their 4G HSPA+ network once available in your area, thats it.

    You are being unreasonable, AT&T never told you or anyone else HSUPA would be enabled on Android phones. HSUPA being enabled was your assumption, and you know what they say about assumptions right?

    So what the iPhone 4 has it and Android devices don't it's nothing new, at some point you just look like you are complaining/debating just for the sake of doing it.
     
  25. Czarcat

    Czarcat Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    107
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    107
    19
    38
    IT Manager
    You read way too much into the discussion. I'm not arguing that AT&T promised anything. I also never assumed anything. I do maintain that it is reasonable to expect that a new device will be faster than a previous device in particular when one is labeled 3G and one 4G. The common consumer will make this connection. AT&T misleads because they have not stated otherwise. They allow, and I believe promote, the idea that the consumer acquired something with greater performance.

    You maintain that we need the HSPA+ network before we should expect HSUPA access. Perhaps, but, the real world dictates otherwise. We know that HSUPA is not a 4G technology requiring new phone hardware.

    My apologies for editing my previous post as we crossed each other. We disagree and that's fine. We've exchanged ideas and it's time to move on to other discussions.
     
    PSXBatou likes this.

Share This Page

Loading...