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Support SIII freezes coming from blank, locked screen

Discussion in 'Android Devices' started by mikeyg00, Dec 28, 2012.

  1. mikeyg00

    mikeyg00 Member
    Thread Starter
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    Dec 28, 2012
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    This is frustrating....

    I'm on my second SIII. Carrier is Verizon. Both phones came from Best Buy.

    I'm coming from an iPhone 4, which locked up on me maybe twice in 2 1/2 years...

    The first SIII locked up continuously. Not from within an application, but trying to resume from a blank, locked screen. When I hit the Home button, the Back and Menu buttons light up, but the phone becomes completely inoperational. I can't even hold down the power button to reboot. I have to yank the battery.

    The replacement SIII locks less frequently.... but in 2 months or so of ownership, it's locked probably 30 times... less frequently than the first one, but unacceptable ... especially compared to the iPhone.


    The only app that I've installed on both phones was facebook. I uninstalled it, and the phone locked up about 1/2 hour later... so i don't think it's an app..... I don't install lesser known apps.... only recognized popular ones that should be well field-tested.

    I'm about to sell it and go back to the iphone (5 this time)...

    Anyone else have this problem? I've spoken to other Android users, and they say that what I am experiencing is unusual.... but it's now happened to me on two separate phones.
     

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  2. jimdriver2

    jimdriver2 Well-Known Member
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    May 7, 2010
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    Could be the motherboard fault others are reporting. Mine started locking up / not responding when the screen turned on when pressing the power button. Eventually it completely died.

    It's currently at Samsung being repaired. I'd get all crucial data off it now if I was you.
     
  3. mikeyg00

    mikeyg00 Member
    Thread Starter
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    Dec 28, 2012
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    Thanks for the reply. .. I guess I was just unlucky enough to get TWO like that...
     
  4. daveydog

    daveydog Well-Known Member
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    Jan 29, 2010
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    Ah, same thing happening with my wife's sg3 I got her for christmas... She's getting pissed... She, also coming from iPhone 4... And it so happens we're on Verizon and bought
    From bb

    Also having trouble updating to jb
     
  5. mikeyg00

    mikeyg00 Member
    Thread Starter
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    Dec 28, 2012
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    was it their $99 one day special? I'm beginning to think they're recycling 'bad' returns for cheap. The plastic was on the phone but that could be faked.

    I researched the motherboard failure threads, and those are causing the phone to die, 100%.... I'm able to recover by pulling the battery, but is it just a matter of time before the motherboards dies...?
     
  6. daveydog

    daveydog Well-Known Member
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    Jan 29, 2010
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    Yes it was... I had the same thought but figured that was a little grassy knoll... I still can't get it to update to jb. I have factory reset, pulled the SIM card etc etc..
     

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