I have an HTC Desire which I purchased online with an Orange SIM contract.
HTC messed up when I downloaded the 2.2 android update (wifi knocked out) so I eventually called them and it was sent for repair.
Finally got the phone back yesterday - yay! - put in my Orange SIM, fired it up and IT WAS LOCKED TO THE O2 NETWORK . Called HTC and they said I should have been told they would flush the hard drive and it would wipe everything (they did tell me this BUT I had NO idea that the phone had been unlocked in the first place by the company I bought it thru!). Called company I bought it through and they suggested I take it to a market stall to have it unlocked and they would refund me the cost.
Having tried HTCcode and not yet receiving the code I have been looking at alternative geniune routes to unlocking but to be honest I don't know if I need to try approach Orange (my SIM) or O2 (what the phone's locked to)?
Any help much appreciated
Kay
HTC messed up when I downloaded the 2.2 android update (wifi knocked out) so I eventually called them and it was sent for repair.
Finally got the phone back yesterday - yay! - put in my Orange SIM, fired it up and IT WAS LOCKED TO THE O2 NETWORK . Called HTC and they said I should have been told they would flush the hard drive and it would wipe everything (they did tell me this BUT I had NO idea that the phone had been unlocked in the first place by the company I bought it thru!). Called company I bought it through and they suggested I take it to a market stall to have it unlocked and they would refund me the cost.
Having tried HTCcode and not yet receiving the code I have been looking at alternative geniune routes to unlocking but to be honest I don't know if I need to try approach Orange (my SIM) or O2 (what the phone's locked to)?
Any help much appreciated
Kay