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Support SIM card PUK locked, keypad help???

Discussion in 'Android Devices' started by fleurperkins, Feb 20, 2011.

  1. fleurperkins

    fleurperkins Lurker
    Thread Starter

    My X10 is locked with the message SIM card PUK locked. I have the PUK code but cannot get the keypad up on screen to enter. The only thing I can do is make an emergency call.
    I have been told to take it to vodafone shop to unlock.
    Any suggstions would be most appreciated.
     

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  2. wynney666

    wynney666 Android Enthusiast

    if you pressed emergancy call, does it open a dialer to enter the code maybe?
     
  3. fleurperkins

    fleurperkins Lurker
    Thread Starter

    yes it opens the dialer. I have entered the PUK code here, but it does not work
     
  4. fleurperkins

    fleurperkins Lurker
    Thread Starter

    The solution is
    Tap Emergency call and enter the following sequence using the keypad: * * 0 5 * [PUK] * [new PIN] * [new PIN] #.
    It works!!!
     
  5. CuBz

    CuBz Android Expert

    Once the sim is PUK locked, nothing can be done, as that means the PUK code has been entered incorrectly too many times. So unfortunately, you will have to get a new sim
     
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