I got a moto e4 a few weeks ago. I imported a bunch of mp3s a week ago. My old phone had a "connect to pc" pop up whenever I plugged a USB into the PC, and then I would 'disconnect' it safely before just pulling the plug out. This phone (android 7.1.1). When I loaded the mp3s on, I just plugged it in and the PC found it and was able to load the MP3s to a pre-made Music folder. now I'm trying to just transfer a bunch of photos from the phone to computer. I plug the USB in and I see nothing. It does pop up something like 'new device plugged in decide what windows does with this device". All I can do is click on the pop up and it brings me to a completely blank window for the phone. sometimes I get the pop up, now I'm not. IT just goes straight to an empty explorer window. No folders or anything. So then I google that maybe I need a program just to plug my frkn phone to my computer? Then how did I load the music on to begin with? I tried the USB cord that came with the phone. I don't want to download any programs just to transfer the photos lol. WTF?