SimpleNotepad notes gone as well as Photos and Videos on S21 Ultra

[Sunny K]

My s21 went nuts on me, turning off and rebooting itself in safe mode until I gota message on the screen telling me I had to do a factory reset. There was supposedly no way around it. Went to an AT&T store and the guy backed up my phone and did the factory reset. Problem is no matter what I do these super important notes I had saved in SimpleNotepad are gone. I was able to find some from sheer fishing around on my phone some of the notes but not the two most important ones. I'm desperate here guys. Can someone help me out as to why these notes restored? Also all of my photos and videos are gone too. Ugh. Can this get any worse? I don't know know how to even get down to the root level of my phone or if there's any sort of decent/easy to navigate software programs that might save me. Is it even worth calling AT&T Tech Support?

SUNNY

 

[Croc]

I generally don't trust myself to take regular backups, so I only use apps that have some sort of automatic cloud backup. For notes, take a look at Google Keep, Evernote, or even just Samsung Notes with OneNote sync turned on.

 

[walkwalk]

My s21 went nuts on me, turning off and rebooting itself in safe mode until I gota message on the screen telling me I had to do a factory reset. There was supposedly no way around it. Went to an AT&T store and the guy backed up my phone and did the factory reset. Problem is no matter what I do these super important notes I had saved in SimpleNotepad are gone. I was able to find some from sheer fishing around on my phone some of the notes but not the two most important ones. I'm desperate here guys. Can someone help me out as to why these notes restored? Also all of my photos and videos are gone too. Ugh. Can this get any worse? I don't know know how to even get down to the root level of my phone or if there's any sort of decent/easy to navigate software programs that might save me. Is it even worth calling AT&T Tech Support?

SUNNY

Evernote dumped 4 years worth of Journaling, a 5 or 6 randoms left out over 100 entries. I'm sure i am at fault, but they don't make it easy to ask questions. I gave up on getting ahold of someone representing Evernote. Better known as Ever JOKE. sorry if off subject or whatever but i, in good conscience, had to pass on my experiences.