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Support skin problem after update

Discussion in 'Android Devices' started by freeze101, Aug 29, 2011.

  1. freeze101

    freeze101 Lurker
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    hey everyone

    I had the purple passion skin installed on my desire s and stupidly did the s/w update today and the skin has gone when I go to the htc hub and get more skins it shows as downloaded with the green tick but when I select go to it takes me back to the factory installed ones and it doesnt appear, since it doesnt show up I cant hit menu and delete so is their any other way to delete it so I can reinstall the skin ?

    thanks
     

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  2. notebook

    notebook Android Enthusiast
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    You could try a soft reset. It will get rid of your phone's cache which might be holding on to the information about the deleted skin.

    Power down your phone > Remove battery for 30 seconds > Replace battery and start phone

    You can try deleting the data in 'Skin Picker', Menu > Settings > Applications > Manage Applications > All > Skin Picker > Clear data. However, I don't know if this will delete all your current skins (not just the downloaded ones) on your phone or not. You may have to turn your phone off and on to reset things, or even do another soft reset.

    There's also a 'Clear data' setting in 'HTC Hub' which might include the downloaded skins setting, but deleting it may mean you lose your HTC Hub account data. However, I think this should be just a matter of setting it up again.

    Edit: This post here seems to offer a neater solution than the above, if you can find the skin (it could be here, but this is unverified). I'd try this first before tinkering with clearing data.
     
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