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Support Skyrocket screen is cracked and black, need to delete info. on phone

Discussion in 'Android Devices' started by JASONALEXIS, Dec 13, 2011.

  1. JASONALEXIS

    JASONALEXIS Lurker
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    My boyfriend dropped his Samsung Galaxy s2 Skyrocket the other day causing the screen to be black and cracked. He can't see anything on it. He is sending it in to AT&T and they're sending him a new one. I was wondering if there was a way to delete the information on it before he sends it in without having to use the screen. Thank you!
     

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  2. spikeithard

    spikeithard Android Expert
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    this info I assume is stored on the phone and not the sd card?
     
  3. Mr. Ed

    Mr. Ed Android Expert
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    Assuming he does all of the steps correctly one could blindly wipe the phone by putting it into download mode and running an odin back to stock.

    There is no way to verify it worked, but it is the only thing I can think of that would be fairly easy.

    http://androidforums.com/galaxy-s2-...rn-stock-fix-soft-brick-11-13-rogers-tar.html
     
  4. JASONALEXIS

    JASONALEXIS Lurker
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    you're right, no SD card :(

    and mr. ed, thanks i will try that!
     
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  5. diaper84

    diaper84 Member
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    how did your BF convince Att to send him a new phone?

    I'm asking cuz my screen just got cracked from a drop...it was 1st time i dropped this phone. lucky me.
     

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