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Sleep of Death #2

Discussion in 'Android Devices' started by batman25, May 31, 2011.

  1. batman25

    batman25 Well-Known Member
    Thread Starter

    Both on the charger fully charged. Had to pull the battery out. Can anyone tell me the exchange policy for a retail purchase. Im ready to exchange for a new one.
     


  2. Member196159

    Member196159 Guest

    14 days in person at the retail store.
    1 year manufacturer warranty through T-Mobile. +9.99 for shipping.

    Unless you got it from some other dealer.
     
  3. batman25

    batman25 Well-Known Member
    Thread Starter

    Talked to Tmo today and they are going to send me a battery. I found it funny that they said I dont have to return the battery. So when the solve the real problem I will have an extra battery.
     
  4. Fetch Questman

    Fetch Questman Well-Known Member

    You have had to pull the battery twice in how long of use?

    I also have had to pull the battery twice, in a month and a half of use. I wouldn't consider returning it unless, it became much more common. I also doubt that a new battery will solve the issue (however I did recently upgrade to a bigger battery). I suspect a software upgrade will be coming soon though.
     
  5. batman25

    batman25 Well-Known Member
    Thread Starter

    I got it the day after it come out.
    2xSOD
    2xcomplete battery drain in a few hours from 100%
    ~4xfreeze ups
    countless no wakes on first button push.

    I like the phone but I can't use it as an alarm clock. I've been doing that for about 5 years now. Guess I need to buy a real one now.
     
  6. Fetch Questman

    Fetch Questman Well-Known Member

    Yeah, I would want to exchange it if I had those issues. Just sending me a new battery wouldn't cut it. It seems there is a software issue, but that doesn't explain why some phones work fine and some are nearly useless.
     
  7. sajina khan

    sajina khan Lurker

    after fully chargin my phone....it wont get started again when i powered it off..because it shows me low battery even pulling out a battry n re insert it doesnt help nymore...then i have to conct mt phne to the charger to make it on....plzz help if u have ny solutions
     
  8. Fetch Questman

    Fetch Questman Well-Known Member

    What makes you sure that it's fully charged? If you pull it off the charger and it says low battery then I think you have a low battery. It sounds like your charger isn't working.

    I had something similar happen and I realized that a GFCI had tripped and the wall outlet was dead.
     

T-Mobile G2X Forum

The T-Mobile G2X release date was April 2011. Features and Specs include a 4.0" inch screen, 8MP camera, 512GB RAM, Nvidia Tegra 2 AP20H processor, and 1500mAh battery.

April 2011
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