So I used to be able to easily use my Motorola Moto e6 (XT2005DL) smartphone as a hotspot for my Windows 10 Dell Inspiron 5502 Laptop. Last time I tried this was, maybe, 2 months ago or so.
Now, I can "connect" the hotspot, but there is no internet access. Windows 10 network shows "connected,secured", but I simply can't access any website.
Before you ask......Yes, the mobile data is turned on
Back when the hotspot was working properly, I had Mcafee antivirus installed on Laptop. Now I have Webroot SecureAnywhere. So, I assumed Webroot was blocking something.
However, I tried turning off the Webroot "Realtime Shield, Web Shield, and Firewall" protection, and I still can't access internet.
I uninstalled Webroot. Still no good. "Connected, Secured" to the hotspot, but can't access any website via Firefox and Microsoft Edge browsers.
I turned off Windows Defender Firewall. Still no good.
I tried "forgetting" the Smartphone hotspot network on the Laptop, and re-connecting again. No good.
Weird thing is, the browsers don't "time out" while trying to access a website, they just sit there forever, trying to access. Firefox might show a "performing a TLS handshake to browser xxxx forever.
I had Avira security app on the phone, which I uninstalled, but still same result.
Weird. I tried searching at length online before posting here. But I'm out of ideas.
thanks in advance
Now, I can "connect" the hotspot, but there is no internet access. Windows 10 network shows "connected,secured", but I simply can't access any website.
Before you ask......Yes, the mobile data is turned on

Back when the hotspot was working properly, I had Mcafee antivirus installed on Laptop. Now I have Webroot SecureAnywhere. So, I assumed Webroot was blocking something.
However, I tried turning off the Webroot "Realtime Shield, Web Shield, and Firewall" protection, and I still can't access internet.
I uninstalled Webroot. Still no good. "Connected, Secured" to the hotspot, but can't access any website via Firefox and Microsoft Edge browsers.
I turned off Windows Defender Firewall. Still no good.
I tried "forgetting" the Smartphone hotspot network on the Laptop, and re-connecting again. No good.
Weird thing is, the browsers don't "time out" while trying to access a website, they just sit there forever, trying to access. Firefox might show a "performing a TLS handshake to browser xxxx forever.
I had Avira security app on the phone, which I uninstalled, but still same result.
Weird. I tried searching at length online before posting here. But I'm out of ideas.
thanks in advance
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