1. Download our Official Android App: Forums for Android!

Smartphones and family plans

Discussion in 'Verizon' started by davebolton, Jun 28, 2011.

  1. davebolton

    davebolton Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    5
    Joined:
    Jun 27, 2011

    Jun 27, 2011
    5
    0
    5
    I was looking into upgrading my phone yesterday and was surprised when I tried to select an android phone on VZW's website. I was presented with a message stating that this phone (and I tried several android phones) is not "compatible" with my family plan.

    I currently have a 1400 minute Talk & Text plan with 5 phones.

    I then clicked on the "show me phones compatible with my plan" and all of the smartphones disappeared.

    Has anyone heard of this before?

    I will call VZW later today. Just thought I would check here first.
     

    Advertisement

  2. mdram

    mdram Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    559
    Joined:
    Nov 16, 2010

    Nov 16, 2010
    559
    58
    78
    Engineer
    Maryland
    you need a data plan
    is the older family plan? or the current one?
    are you the primary line?
     
    davebolton likes this.
  3. Steven58

    Steven58 Reformed PH
    Rank:
     #4
    Points:
    3,933
    Posts:
    32,968
    Joined:
    Feb 19, 2010

    Feb 19, 2010
    32,968
    25,380
    3,933
    Male
    If you don't mind my suggestion, I'd ask the vzw csr in the Ask a verizon rep anything thread. :)
     
    davebolton likes this.
  4. davebolton

    davebolton Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    5
    Joined:
    Jun 27, 2011

    Jun 27, 2011
    5
    0
    5
    I called VZW today. Indeed, it was because I had an older family plan. I thought I had a small data plan on my line. What I really had was a line with unlimited data at the same cost as the line plus data.

    Also, this is not the primary line. While this is my phone #, all lines are in my name.

    I was able to switch my plan to one compatible with VZW's smartphones for less cost than I was paying previously.
     

Share This Page

Loading...