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Support SMS Error Cant text?

Discussion in 'Android Devices' started by Federer, Jun 4, 2010.

  1. Federer

    Federer Member
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    I keep getting Cause Code : 98 Error Class :2

    Any help would be great
     

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  2. Bek

    Bek Android Expert
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    Chances are this is due to Sprint's system being hammer, and your account not being properly provisioned yet.
     
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  3. Federer

    Federer Member
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    thanks Bek, My wife's evo has her phone # wrong??? but I can call her, but her call id is some weird phone#...
     
  4. Bek

    Bek Android Expert
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    Yep - eventually Sprint's systems will wake up from being curb-stomped and gang beaten in the back alley this morning, and come around.
     
  5. jxs1984

    jxs1984 Newbie
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    I bought two htc evos today and my fiancee's evo have the sms error. Mine is working fine.
     
  6. unwallflower

    unwallflower Well-Known Member
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    Try calling customer service or going to Sprint Chat

    I had a similar problem and it had something to do with them not activating my phone properly. The man I talked to on chat sorted it all out for me, and it works fine now!
     
  7. Federer

    Federer Member
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    Yeah, my wife called and fixed it.
     
  8. mrjeff

    mrjeff Lurker
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    I did the online chat for this error message when trying to send a text after getting my phone just a few hours ago, and this is what the chat person told me to do, so the next person doesnt have to go through it.

    Eliena R: Press Menu, then tap Settings.
    Eliena R: In Settings, flick Up and tap System updates.
    Eliena R: Tap Update profile.
    Eliena R: You will see Device Configuration - The network is preparing your service. Please wait.
    Eliena R: Do not interrupt this process.

    Me: ok update complete

    Eliena R: That's great.
    Eliena R: Now , Tap OK to return to Home screen.
    Eliena R: Please try to send message.

    Texts work fine now. Thanks!
     
    dsa1971 likes this.
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