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Support SMS issues

Discussion in 'Android Devices' started by skeets92, Sep 14, 2011.

  1. skeets92

    skeets92 Newbie
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    Has anyone experience sms issue when trying to text you receive a unable to delivery message, but can send out a couple more text and it work. it just randomly wont send text?
     

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  2. dex4

    dex4 Member
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    Have you tried updating PRL, Profile, and Software?

    Otherwise it could be a network issue. Call sprint they may have something on your account or they might have to reactivate your phone to your account.
     
  3. skeets92

    skeets92 Newbie
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    yep done it all still have issues
     
  4. wubbie075

    wubbie075 Android Enthusiast
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    I had that issue briefly for a couple of days a few weeks ago, but nothing lately
     
  5. blindman13

    blindman13 Well-Known Member
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    Yea like once (some times twice) a day it will fail to send a text and I would have to re-send it.
     
  6. drexappeal

    drexappeal Android Expert
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    I actually ran into issues with messages (email and text) right after I did the update. I did a soft and hard reset and it didn't solve the issue. I noticed that it had something to do with 3G not connecting.

    I called Sprint tech support and they went through a soft reset with me, but they told me that there's something that they actually do on their end that fixes the issue. After I did the soft reset and they did whatever it is they do on their end during the process, the issue was resolved and all my emails/texts had no problem delivering.

    Try it out and see if that'll fix the issue.
     
  7. Kimochero

    Kimochero Newbie
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    aside from those previous questions (sorry for jacking your thread),
    Is there a way to resend the same txt if it fails for the 1st time?
     
  8. drexappeal

    drexappeal Android Expert
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    It normally will automatically re-send, once it's able to, but if not just long press on the message and it'll give you a pop-up prompt to enable re-sending.
     
    Kimochero likes this.
  9. Kimochero

    Kimochero Newbie
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    got it Thanks!
     

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