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SMS keeps failing

Discussion in 'Android Devices' started by rcyphermd, Nov 25, 2009.

  1. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    My text messaging keeps failing to go through. I have spent hours with sprint tech support. They say it is a known hero defect. Any ideas what is going on?

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  2. zombdroid

    zombdroid Android Enthusiast

    Sometimes Sprints newer techs struggle to find the correct answer. I spent 25 minutes on the phone with a Sprint tech trying to get someting fixed on my voicemail and he finally transfered me to a level 2 tech and it was fixed in seconds. Call back with your case number and ask for a level 2 tech.
  3. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    It turned out to be a bad verizon cell tower we are roaming off of at our home. As soon as we travel a mile away, it works fine. I hope Sprint can get the roaming working on the VZ tower soon!

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

July 2009
Release Date

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