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Support Snote file transfer issue

Discussion in 'Android Help' started by Colbyjh, Apr 1, 2016.

  1. Colbyjh

    Colbyjh Lurker
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    Apr 1, 2016
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    Hello,

    I have a Note 5 phone and an older Note 8.0 tablet. I used a coworkers tablet to write notes and then transferred them to my phone via wifi direct. I was then able to continue editing my notes on my phone. Today I have transferred my notes from my phone to my tablet to continue adding to them, but the handwritten text is now unreadable. All of the lines for the letters are spaced so oddly it doesn't even look like English letters.

    My tablet came pre-installed with an older version of Snote and I installed the newer version (with the red icon, just like the version that is on my phone and my coworkers tablet) onto the tablet to see if that would fix it. It did not. The file format is in .spd. The typed notes show up fine on the tablet, the notes that were taken on a different tablet show up find, the notes that I took on my phone are just a bunch of lines.

    What could be causing this?

    Please let me know if you have any questions for me.

    Thank you,

    Colby
     

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