Went to Best Buy today got my Triumph, played with it all day, loved it, best virgin phone out there by far. I got home tonight where all cell phone carriers service suck. Even my Virizon work phone gets one bar. All I can do is text by the windows. So I put my Triumph by the window and tried to send a text and nothing just says searching for service, and shows a red circle with a line through it. I have always been able to send text, with my Optomus V and Intercept at home they would get one bar. I am so bummed I loved this phone. I Guess its back to Best Buy the Triumph goes. So warning to the people that live in a bad cell area! Triumph seems not to receive as strong as signals as the other Virgin Android Phones.