I received my replacement in the mail on Wed, but ended up having to send it back as the light for the buttons at the bottom didn't work. Received the replacement for my replacement yesterday, and all has been well after the update. Gps locks fast, battery seems a bit better, no reboot, pages load faster and I've noticed that my keyboard doesn't lag anymore either. So all in all its treating me well. I know some of you have said that a new phone wouldnt matter, but for me it really did. No amount of factory reset cured my problem. Tried tips and tricks enough to attract the police (ok maybe not that many lol) and nothing worked. While I cant say that a replacement will definitely work for you, your going to reset anyway so to me it was worth it. And I also am fine with a refurb as I have had the phone for 2 months, and dont see why they should be required to give me a brand new phone for my 2 month old one. Anyway, guess im just tryig to say that if they offer to send a new one, take it.