Sorry for the upcoming wall of text but here goes... Ever since I got the 2.3 update I have been having a lot of issues. But let me start from the beginning. I checked for the update and it started doing its thing. After awhile it seemed to be done so I began to mess around with the new stuff. What I got was a phone that froze completely after just a few seconds use. I could do nothing but pull the battery and restart. I tried to leave it alone for a while but basically I spent a good couple hours waiting, phone freezing, pulling battery. I thought my phone was bricked. Then after 2 hours or so it seemed to be ok. However, in the weeks after that I have been having more and more and more problems. Most of the time I cannot type because the keyboard shows up but no letters appear when I type. (I have read a few threads on this issue and I think it would help but this is not my only problem.) The phone is beyond sluggish. When I try and upload things to the web in any form, such as uploading pics to facebook, it does nothing. Or in the case of today, it did nothing and then a few hours later the pic in question appeared online. When I try and download apps or app updates from the market, they first take about an hour to even start, and sometimes it downloads multiple copies of the updates at once. For example the other night I was trying to update the Comcast Xfinity app and it was downloading up to 23 copies of the update at once. This continued through several restarts, both through the power button and pulling the battery, and even through 3 restarts after I uninstalled the app completely. I am thinking something may be wrong with my memory card too as I am attempting to copy it to my PC in preparation to restore the phone but when I drag and drop the folders nothing is happening. I was able to copy some of the folders in smaller chunks but now not even that is working. So as you see I am getting pretty frustrated. I see no other course other than a reset. I have read up on some threads here as to what happens when you reset. So here are my questions. I am copying my memory card (or trying to). Is it safe to reformat the card before I reset? Providing I get everything copied. I know my apps will need to be redownloaded. And I have read that the free ones are not automatically saved on the market. So, how do I restore all my saved games and other data once I get everything again? How do I backup my browser bookmarks? I am sure I will think of more but I have already gone on long enough. Any help is appreciated. edit: The Evernote folder is the only one that refuses to be copied to my PC. I am thinking this is no big deal? edit 2: I forgot to add that when people text me I get many multiple copies of them. I had thought it was a google voice issue but I get this problem from gvoice texts as well as texts to my normal number.