Can anyone help with the info I need. Ive just recieved a replacement phone from my network provider due to the problems mentioned after the recent update from HTC (basically useless phone, calls going to answer phone, messages coming through very late) I didn't tell them I had installed the update, but just about the symptoms, and they agreed the handset was faulty,,,, thing is, My new replacement is, if anything WORSE than the one Ive just sent back ??? Does anyone know the original 'Software Number' should be on the Desire S, mine is showing 18.104.22.168 which is the same as my old one which had the new software download on it. Im just trying to find out if they have sent me a recon phone that someone else has sent back with the same problem. Any help would be great, as im ready to rip what little hair I have left out. Regards, Mike.