1. Download our Official Android App: Forums for Android!

Support Software Update 13/09/2010..... Problems!!!!!!

Discussion in 'Android Devices' started by paul3580, Sep 13, 2010.

  1. paul3580

    paul3580 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Sep 13, 2010

    Sep 13, 2010
    2
    0
    5
    Hi

    Has anyone else had a software update request on the x10 in the last few days that hasn't actually worked, followed onscreen instructions but didn't do anything. Now the phone is cancelling calls, ringing random people on my past call list and going very slow.

    I'm based in the uk and use t mobile as my network provider, contacted them but informed me i'd have to go through sony ericsson itself, spoke to somebody on work experience by the sounds of things, couldn't be bothered to help me, the best advice I actually received was to turn off phone, remove battery, restart phone, try to download the software update of the settings menu, did this but had the connect to your pc and try this message, the guy just said thats all that can be done to resolve this.

    Has anyone got any advice whatsoever to help me with this potentially useless x10

    Cheers
    Paul :thinking:
     

    Advertisement

  2. rosered

    rosered Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,129
    Joined:
    Jul 4, 2010

    Jul 4, 2010
    2,129
    317
    163
    UK
    Did you do the update over the air, via your phone?

    If you did then I would suggest having a go at doing the update via Sony Ericsson Update Service on your pc to see if this resolves the problems. I am with Tmobile UK too, but don't have the automatic update thing turned on.
     
    paul3580 likes this.
  3. paul3580

    paul3580 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Sep 13, 2010

    Sep 13, 2010
    2
    0
    5
    I'll try the update on the web tonight, fingers crossed though
     
  4. arkangeluk

    arkangeluk Android Enthusiast
    Rank:
    None
    Points:
    48
    Posts:
    386
    Joined:
    Jul 10, 2010

    Jul 10, 2010
    386
    23
    48
    Male
    somewhere between here and there
    im with tmobile and have the automatic search switched on but i didnt receive anything about an update.
    ric
     
  5. rosered

    rosered Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,129
    Joined:
    Jul 4, 2010

    Jul 4, 2010
    2,129
    317
    163
    UK
    If the SEUS says you are up to date then you can select the repair option BUT make sure you back up your contacts and any important info saved on the phone (sd card shouldn't be affected) Apps you should be able to reinstall from the market. I'm no expert on the back up thing, so take all the other advice you can get!

    Let us know how it goes tho. Hope you get sorted.
     
  6. dibberly

    dibberly Android Enthusiast
    Rank:
    None
    Points:
    58
    Posts:
    299
    Joined:
    Jun 29, 2010

    Jun 29, 2010
    299
    15
    58
    Mysterious Xperia X10 Update notification-installs only from SEUS( not via OTA )! Does nothing, just re-installs R2BA026!
     
  7. eugenekim618

    eugenekim618 Member
    Rank:
    None
    Points:
    18
    Posts:
    68
    Joined:
    Jun 9, 2010

    Jun 9, 2010
    68
    10
    18
    Toronto
    Everyone mentions the "Backup your contacts" situation. Does this still apply if you are already setup to synch with Google? I am almost certain that I remember reloading the software on the phone on the fly, and after inputting my Google account info, all my contacts and calendar info was synched. Please correct me if I am wrong. I have been singing the praises of Android phones on this convenience.
     
  8. biker74

    biker74 Well-Known Member
    Rank:
    None
    Points:
    63
    Posts:
    209
    Joined:
    Apr 29, 2010

    Apr 29, 2010
    209
    29
    63
    Male
    Personal Trainer / Fitness Instructor
    Dundee, Scotland
    Google's fine - you just need to log in again to get all your info back.

    Ye, re the update, did mine through the laptop. Not entirely sure what the update was - it seemed to go through ok, but fairly certain all the info re builds etc is still the same. The phone does nothing different.
     
  9. F1NinjaTZS

    F1NinjaTZS Newbie
    Rank:
     #1,384
    Points:
    16
    Posts:
    23
    Joined:
    Apr 11, 2010

    Apr 11, 2010
    23
    1
    16
    Did my update through a pc after the phone told me there was an update but that I had to connect via a computer to do it. Computer said phone was up to date but I persevered and did a fresh install anyway after using the built in back up tool. Disaster! No discernable change in settings i.e. firmware and build are the same, not sure about kernal, and after reinstalling my backup I still have no Facebook, Twitter or anything to do with Timescape, no emails, no contacts before those beginning with the letter T and of course no apps despite the fact that the backup tool specifically says it will cover the apps. AVOID
     
  10. kaya82

    kaya82 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    5
    Joined:
    Jan 10, 2011

    Jan 10, 2011
    5
    0
    5
    iv had a similar problem after i updated software via pcc i can no longer recieve txt msgs phone kkeps saying no sim card in phone when there is and when i make or take a call it gets cut off really disapointed
     
  11. x10iii

    x10iii Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    143
    Joined:
    Oct 25, 2010

    Oct 25, 2010
    143
    4
    36
    i got the same "new software available" alert yesterday, but when i tried updating through my phone, i got the message: you are already up to date with the new software :S
     
  12. beau420

    beau420 Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,104
    Joined:
    Nov 10, 2010

    Nov 10, 2010
    1,104
    173
    143
    Computer Guy
    Ottawa

Share This Page

Loading...