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Software Update Not Working on s4

Discussion in 'Android Devices' started by Gavin2196, May 26, 2017.

  1. Gavin2196

    Gavin2196 Lurker
    Thread Starter

    Hi, I've had the same update available since January of 2017 and I have tried it numerous times and it says error at the same spot each time, My phone was rooted but it's not any more but my phone status is still saying custom would that affect the update? Please help thanks!
     


    #1 Gavin2196, May 26, 2017
    liazara860 likes this.

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  2. James L

    James L Android Expert

    You need to do more then just press unroot in SuperSU. You need to flash firmware.
     
    #2 James L, May 27, 2017
    tube517 and Jfalls63 like this.
  3. Gavin2196

    Gavin2196 Lurker
    Thread Starter

    Is that what the problem is?
     
    #3 Gavin2196, May 27, 2017
  4. James L

    James L Android Expert

    Yes, that's the issue. I'll reply further in the morning currently inebriated. I'll walk you through no worries.
     
    #4 James L, May 27, 2017
    tube517 and Jfalls63 like this.
  5. James L

    James L Android Expert

    Download the firmware from updato.com
    Download Odin, put the firmware in the ap slot. Or if the firmware is split put the firmware in the appropriate slots, the firmware if split is marked.

    Put the phone in download mode and flash the firmware and enjoy.
     
    #5 James L, May 27, 2017
  6. nu2andy

    nu2andy Android Enthusiast

    Hi Gavin2196, If your phone was rooted - a Factory Reset will take it back Stock ROM. Because it was rooted, you will not be able to download and install Samsung updates. There is a counter which must be reset before Knox will recognize the phone as Std Samsung S4 again.
    If you want install a newer Android version, the phone will need to be rooted and Odin used as James has advised.
     
    #6 nu2andy, May 28, 2017

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The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

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