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General Software update

Discussion in 'Android Devices' started by gazzfoth, Jul 27, 2013.

  1. gazzfoth

    gazzfoth Lurker
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    My S4 is trying to update the software to latest version but i get the message "The software update service is not available. Maximum number of roll-out updates has been exceeded. Try later or update your device using Samsung Kies" Now i've had this message for 4 days. I connected my phone to Kies and there is a update available. I was just wondering if this firmware update will wipe any data on my phone as it says I have to back up my data
     

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  2. tobyjuggler

    tobyjuggler Well-Known Member
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    I updated last night via Kies. Unless something goes drastically wrong, no it won't wipe your data.
     
  3. gazzfoth

    gazzfoth Lurker
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    ok thanks
     
  4. Ziani

    Ziani Android Expert
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    I also get this message. Will I be able to update through update service eventually or will I have to update via Kies?
     
  5. Beards

    Beards Android Expert
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    Snr Consultant Surgeon
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    OTA for the UK is now rolling out.
    Just received mine this morning and updated to MGA.
     

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