I recently sold my EVO on eBay. Before selling it, I rooted it, but left it stock otherwise (I didnt feel like going to the trouble to try Boost or picking a ROM). Of course, I did not have an account set up on the phone when I did this, so I couldnt test if it was working for sure. The person who bought the phone returned it, of course, saying it would not work with their service. After further inquiry, they supposedly took it to a Sprint store and said " it is not working the way it should with service." I want to know if this is merely an issue of this person attempting to activate the phone in a store, the clerk recognizing it as rooted, and not activating for her, or if there is an actual issue with the phone. How can I determine this? My guess is the Sprint store isnt going to be very helpful since the phone is rooted. Can I do this without having to activate the phone myself?