1. Are you ready for the Galaxy S20? Here is everything we know so far!

*SOLVED* Connectivity/Signal on MetroPCS HELP

Discussion in 'Android Devices' started by IJOY94, Dec 10, 2013.

  1. IJOY94

    IJOY94 Lurker
    Thread Starter

    Recently got my Nexus 5 in the mail, after looking at some people's successes with putting it on MetroPCS. Went to a kiosk at the local mall, where they then activated it, and made a test call, which worked. They forgot to check internet connectivity, and I don't think that I had it at the time. Anyway...

    I left there, and voila! no signal. I took it to a standalone, but private, Metro store, and he fiddled with it, and it suddenly started working, hspa and all! it worked for the remainder of the night, and the next morning, no signal. (please note, when it works, the apn settings list metro, tmobile, and a blank tmobile entry, with the metro one selected)

    Currently, reboots, cycling airplane mode, turning off and on 3g, and trying to manually configure apns don't work.

    Please help, I'm very frustrated.

    (P.S. When it doesn't work, the phone refuses to save a manually entered APN)

    1. Download the Forums for Android™ app!


  2. XtianZark

    XtianZark Member

    Not sure how a store messed this up.. I have two nexus 5's on metropcs.. They put in the sim card... Let the phone run through its steps... Registered the sim with the IMEI... Done.. My guess is maybe your tried something..? Factory Reset? Unless someone else has another suggestion..
  3. akmsr

    akmsr Android Enthusiast

    the phone is not going to take manually configured APN. by the time you back out of that menu, it will revert back to metro APN.
    for some weird reason my nexus 5 needed fully 24 hours to totally settle down with calls, text, data services. maybe i mostly have weak signal from t-mob tower at my location :thinking: anyway within two hours of activation i was with the metro customer service to complain about the exact problem you were describing, it dropped the call three times, never could finish the complaint. :mad: then i called from my boost phone and eventually had it done. they made me reset the phone including taking the sim card out etc. so it is better to call from another phone. its also is good idea for you to give them your imei number from settings/about phone and sim card number from your activation receipt. to make sure they have it in the system.
  4. IJOY94

    IJOY94 Lurker
    Thread Starter

    Meh... talked to customer service. got bored while he was helping me, so I popped my sim card out and back in, and then got service. So, if I lose service again, I think I'll buy a new sim card.
  5. Slickinator

    Slickinator Android Enthusiast

    Well, how'd it go? Did it keep working?
  6. IJOY94

    IJOY94 Lurker
    Thread Starter

    Turns out it really was a bad SIM. Went to my local dealer, swapped it for another one, and the phone's been working like a charm! Can't figure out how to get data while roaming on ATT towers, though...
  7. Slickinator

    Slickinator Android Enthusiast

    Good thing it worked haha, I'm going to be connecting mine to Metro also and this sorta got me worried, but about the roaming I think just having data roaming turned on should connect you while you're roaming, but if not then I'm not sure

Nexus 5 Forum

The Nexus 5 release date was November 2013. Features and Specs include a 4.95" screen, 8MP camera, Snapdragon 800 processor, 2300mAh battery, and 2GB storage.

November 2013
Release Date

Share This Page