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Support [SOLVED] New Nexus 7 Google Apps email problem

Discussion in 'Android Devices' started by anacrisan, Jul 30, 2013.

  1. anacrisan

    anacrisan Lurker
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    Hi,

    I just got a new Nexus 7 and I cannot get the Gmail app to work with my Google Apps email. It constantly says it's waiting to sync but I never get any email. I have auto sync enabled and Gmail sync enabled for this account and I even tried removing and adding the account again, but nothing worked. Does anybody know if there's a way to fix this?

    Thanks a bunch in advance.

    Ana
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
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    Do you have your gmail account setup for POP3 or IMAP? Check using the account settings on a PC.

    You could also try clearing cache and data via Settings -> Apps -> All -> Gmail -> Clear Cache and Data.

    Welcome to AF BTW. :)
     
  3. anacrisan

    anacrisan Lurker
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    Right now I have both POP and IMAP enabled. Should I just leave one of them enabled?

    I also tried clearing the cache and that didn't change anything...
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
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    I thought you could only have one enabled? Try disabling POP, see if that helps.
     
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  5. anacrisan

    anacrisan Lurker
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    I left only IMAP enabled and it's still not working... Any other ideas? :)
     
  6. El Presidente

    El Presidente Beware The Milky Pirate!
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    Do you have 2 step verification enabled on the account at all? I know that has caused issues for me in the past.

    Outwith that, I got nuthin! :(
     
  7. anacrisan

    anacrisan Lurker
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    So after I disabled POP it didn't work so I removed and added the account again and now it's working. Thanks a lot for the help!
     
  8. El Presidente

    El Presidente Beware The Milky Pirate!
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    Excellent, glad you're sorted. :)
     

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