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Some apps missing from Focus Mode settings

Discussion in 'Android Devices' started by judowill, Nov 1, 2019.

  1. judowill

    judowill Lurker
    Thread Starter

    I'm trying to setup my phone for Focus mode and I'd like to be able to pause my most distracting app: Microsoft Outlook. But, when I got to the Focus Mode settings that app isn't in the list of choices, even the alphabetical dropdown of "All Apps".

    Any ideas on why Outlook would be missing from Focus Mode?
     



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  2. Dannydet

    Dannydet Extreme Android User

    Most likely the outlook developers did not include focus mode permissions
     
    NightAngel79 likes this.
  3. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    That's interesting. I just installed Outlook on my Pixel 3 and it does appear in the list of Focus Mode-eligible apps.

    Is yours connected to a personal or work email account? I wonder if an organization policy could prevent it from being "Focused".
     
    Dannydet likes this.
  4. judowill

    judowill Lurker
    Thread Starter

    Ahhh, I didn't realize Focus Mode had to be enabled from the App's side. I assumed it was taken care of by the OS.

    So, ¯\_(ツ)_/¯ Got it.
     
    Dannydet and NightAngel79 like this.
  5. judowill

    judowill Lurker
    Thread Starter

    Interesting. It is connect to Work account and it does require the Admin privileges to restrict unlocked time and the type of password entries allowed (HIPAA compliance stuff). I wonder if that is what excludes it from the Focus list.
     
    Dannydet likes this.
  6. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    That's my guess. I don't see my other Device Admin apps in the Focus Mode list - which makes sense. You can't disable/uninstall a Device Admin app without first disabling its admin privileges, and (if I understand correctly) Focus Mode effectively temporarily disables apps.
     
    Dannydet and NightAngel79 like this.
  7. NightAngel79

    NightAngel79 Bounty Hunter
    Administrator

    I'd say that is a fair assumption. I'll have to check my wife's, she is a counselor, so constricted by HIPPA as well.
     
    #7 NightAngel79, Nov 1, 2019
    Last edited: Nov 1, 2019
  8. judowill

    judowill Lurker
    Thread Starter

    Yeah, that's probably it. Too bad, I guess I'll just have to use the Do Not Disturb.
     
    NightAngel79 likes this.
  9. LukeXIII

    LukeXIII Lurker

    I figured out a way to make this work. What I did was uninstall Outlook, restart phone, reinstall Outlook, setup focus mode apps (without logging in to Outlook. This is so there are no permissions set yet.), once done with the setup you can now login to your outlook account.
     
    NightAngel79 likes this.
  10. LukeXIII

    LukeXIII Lurker

    Update: this worked on my Galaxy S20 since Outlook can be seen but cannot be disabled at first. But on my other device the app is still missing.
     
    NightAngel79 likes this.
  11. NightAngel79

    NightAngel79 Bounty Hunter
    Administrator

    Interesting. I too have Outlook working as expected on my s20, but never messed with it much on the pixel
     
  12. There's an easier way to achieve this within the Outlook app itself.

    - Open Outlook app
    - Slide open the left menu
    - Click on the bell icon next to the account name on top
    - Set DND hours (night times + weekends, etc)

    Voila!
     
    codesplice likes this.

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