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Some photos will not display as background in messaging

Discussion in 'Android Devices' started by Wilma The Fierce, Jun 12, 2017.

  1. Wilma The Fierce

    Thread Starter

    I have a catalog of pictures that I use as backgrounds for different people in messaging. Some will not load, or appear to load but after leaving the customization screen do not appear. I have looked at their attributes (properties) on both the phone and the computer where I keep the backup (more information) and there doesn't seem to be any differences except size and that doesn't seem to be a factor as some which load are large and some that don't are small. Some are from my pictures and some are downloaded images. All are jpegs.
     



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  2. Wilma The Fierce

    Thread Starter

    Here is an update. I was using my daughter's messaging background as a test. I tried to replace the anime girl with a panda. It failed to load. I tried to use a picture of Dr. Strange and it tried to load but didn't actually show up. I tried to put the anime girl back and it wouldn't allow it to load. I booted the phone; I did not remove the battery. On boot up, Dr. Strange was now the background for my daughter's messaging, and it still won't replace the good Dr. with any other picture, even those which are already messaging backgrounds and contact pictures. It won't allow the good Dr to load, but isn't removing it from the messaging background.
     
  3. Wilma The Fierce

    Thread Starter

    Ok, second update. I wiped the sd card and reformatted it in the phone. I created the folders on the phone. I transferred the files from the PC to the phone, not in the adapter in the SD slot on the PC. Guess what......IT STILL WON'T LOAD ANY PICTURES into the messaging contacts. Someone has to know what the problem is.
     
  4. mikedt

    mikedt 你好

    From what you're describing it sounds like it could be a bug that the developers need to fix, possibly with an update. Are you referring to the stock LG messaging app, or some other third-party one?
     
    #4 mikedt, Jun 18, 2017
    Last edited: Jun 18, 2017
    Dannydet likes this.
  5. Dannydet

    Dannydet Extreme Android User

    Since they're all jpgs and not loading correctly, as mikedt explained, it's a bug in the app itself
     
    mikedt likes this.
  6. Wilma The Fierce

    Thread Starter

    Verizon Message+. I uninstalled it through play store and put it back. I'm still getting some odd behavior but it is working at about 95%
     

LG V20 Forum

The LG V20 release date was October 2016. Features and Specs include a 5.7" inch screen, 16MP camera, 4GB RAM, Snapdragon 820 processor, and 3200mAh battery.

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