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Someone help please :{

Discussion in 'Android Devices' started by mz.mera, Dec 11, 2009.

  1. mz.mera

    mz.mera New Member
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    Dec 11, 2009
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    I bought my moto droid about a week ago, but loved it intil two days ago . The problem is it keeps deleting my pictures and ringtones, they just go away randomly over the pass two days. Does anyone know how to fix this? - thank you:(
     

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  2. hey mzmera, welcome to the forums. im gonna send this over to the droid section. hopefully you can get some help there
     
  3. Phases

    Phases Community Manager
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    I'd go to the store and let them exchange it, personally.
     
  4. CookieMomster

    CookieMomster Well-Known Member
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    Nov 8, 2009
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    Are they disappearing from the sd card or are they disappearing from an app you are using to view them? If it is an app, what is the name of the app?
     
  5. mz.mera

    mz.mera New Member
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    Dec 11, 2009
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    From my sd card..
     
  6. YankeeDudeL

    YankeeDudeL Well-Known Member
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    Oct 25, 2009
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    Yes, you should take it into a VZW store and let a tech have a look.

    I've had a few issues w/ my phone and I had to factory reset it twice (my first smartphone, there's a learning curve). Both times, I never lost anything on my SD card. It will basically put it back in the mode it was when you pulled it out of the box the first time. It will erase just about every app that's not pre-installed on the phone.

    To do this go to Settings > Privacy > Factory data reset
     
  7. Legacystar

    Legacystar Well-Known Member
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    Nov 10, 2009
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    i just had this happen to me today i have another thread going on about it. but yah pretty much just randomly deleted everything off my SD card
     

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