Hi. I'm having an intermittent issue with my Note 3 on T-mobile service. Most of the time text works just fine but every once in a while I realize that I haven't received a text for a few hours so I restart my phone and upon restart (or within minutes) I get a barrage of texts that had not come through over the course of the last few hours. To my knowledge my outgoing texts actually send perfectly fine, I just don't get incoming. This has started happening more often recently. Sometimes I can go a couple of days and sometimes I have to literally restart several times in a day. I have tried a master reset and it seemed to work well for a few days and then right back to texting issues. Everything else seems to work just fine. Sometimes I'll know to restart because someone will have to message me through facebook or hangouts to ask if I got their messages so I'll restart and they'll all start coming through. At least I eventually get them but this issue is still maddening. Any help or ideas are greatly appreciated. I have searched and searched with not much help. Thanks!

 

Thanks for the info! When I cleared data it automatically blacked out the clear cache button so I think it must have done that automatically? In the SMS text settings auto retrieve was checked but the roam auto retrieve was not. I swear that I had made sure that was checked in the past but I'm not 100%. Do you think that's what it could have been?

 

...and no I'm not rooted. Sorry, didn't see that message.

 

Yeah, texted myself and it came right through. I've been texting my wife for a while now too with no issues. I guess I'll have to give it some time and see if it happens again. So far so good though. Thanks!

 

Ok so it's still doing it. I didn't get a text for about an hour so I restarted and one came through a couple minutes later and I confirmed that it had been sent about 40 minutes before I got it. Anything else I can try next?

 

APN says fast.t-mobile.com is that what you need?

I'm in Clearwater, FL right now.

 

It's happened both at home and work. I'm also connected to wifi at both places but I've taken wifi off and it still does it so I don't think that's it.

 

As soon as I go into mobile networks and then APN and then select the only one listed it takes me into the edit screen that tells me the APN name, proxy, port, etc and every single thing is grayed out.

 

My wife has the LG G3 and we're both on t-mobile.

 

Ok sorry it took me a few days before I could check her phone. The differences are that mine says APN name T-Mobile US LTE and hers says T-Mobile LTE but everything else is the same other than that.

 

bump.....still having issues.