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Support Sony Xperia Arc LT15a failed ICS update

Discussion in 'Android Devices' started by Megatron7337, Aug 29, 2012.

  1. Megatron7337

    Megatron7337 New Member
    Thread Starter
    5

    Aug 29, 2012
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    According to PC Companion there is an update available for my phone. I start the update and when it gets just about half way through the second step "Preparing Computer For Software Update" it just stops. There is no error message. The update progress window just closes. I have no idea why this is happening. I am unsure if it is because I only have 63MB of free storage on my phone or if it has to do with only having 35.7BG available on my PC.
    How do I fix this issue?

    Please help

    Kisses and kittens
    -Megatron
     

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  2. Jake-SonyXperia

    Jake-SonyXperia Well-Known Member
    38

    Jun 27, 2011
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    I suggest using the Update Service to perform the update on the device, this software is completely different from PC Companion. I have supplied a link below that will allow you to download from the Sony Mobile website.

    Update service - Sony Smartphones (Global UK English)
     
  3. Megatron7337

    Megatron7337 New Member
    Thread Starter
    5

    Aug 29, 2012
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    Huzza! Thank you
     

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