I've been searching for a way of syncing my Outlook contacts with the contacts on my Hero since I got it in August, with no joy. Every avenue I turn to seemed to suggest exporting to a csv then importing to gmail. All well and good for an inital sync, but I want a contact to appear in both Outlook and my phone when I add it to either one of them. The answer - Soocial (www.soocial.com). This web app syncs your contacts with Outlook and Gmail, as well as Hotmail, Yahoo!, iPhone, Blackberry, Mac and a bunchy of phones. It works seamlessly. I definately recommend it! I use it alongside Google Calendar Sync (Getting started with Google Calendar Sync - Google Calendar Help) to keep my Outlook calendar and contacts synced with my Hero. Works invisibley and seamlessly! I just thought I'd mention hit here, as I've spent ages looking for a solution, and hopefully this will save someone else some time!