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Support "Sorry, license expired" message when trying to watch videos on Galaxy S3

Discussion in 'Android Devices' started by SaintSpidey67, Jan 5, 2013.

  1. SaintSpidey67

    SaintSpidey67 Lurker
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    I just recently got a Galaxy S3 and decided to put my media on it. I have tons of songs and a few digital copy movies. All the songs play fine, but the digital copy movies do not *anymore*. I say "anymore" because they used to play when I first put them on the phone. However, since I updated my OS to Jellybean, they won't play anymore, and I get a message saying "Sorry, license expired".

    How do I fix this? Thanks for reading.


    Added info: They are DRM-Protected movies. The app I use is the standard video player app. And they play just fine on my other devices and computers.
     

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  2. Szadzik

    Szadzik Android Expert
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    Are the movies DRM-protected?
     
  3. quickaudi

    quickaudi Android Expert
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    What app is this?
     
  4. SaintSpidey67

    SaintSpidey67 Lurker
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    @Szadzik: Yes, they are.

    @quickaudi: The standard Video Player app that's on the phone.
     
  5. Szadzik

    Szadzik Android Expert
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    It means it is the video's license that is expired.
     
  6. SaintSpidey67

    SaintSpidey67 Lurker
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    But both of them worked just fine before I updated my OS. And the DRM-protected media still plays just fine on my PC.
     
  7. SaintSpidey67

    SaintSpidey67 Lurker
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    So no one has a solution to this?
     
  8. elevy77

    elevy77 Lurker
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    I have had the same problem ... have you ever been able to find a solution?
     
  9. aiju99

    aiju99 Lurker
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    I had the same issue. Then I downloaded "Real Player" off the "market" and was able to play the digital copies just fine. I think it has something to do with the stock media player on the S3.
     
  10. nigsy

    nigsy Android Enthusiast
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    It's DRM licensing.

    Probably only allows you to play on upto 3 different devices or something daft like that.
    The upgrade to JB probably triggered the DRM to recognise as a different device.

    Samsungs stock player will always play by the rules with DRM, so download MX player or another alternative from the playstore and be free of this rubbish.

    DRM is not in the spirit of an open source operating system and should be banned :evil:
     

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