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Sound stops working

Discussion in 'Android Devices' started by zorner, Dec 26, 2013.

  1. zorner

    zorner Lurker
    Thread Starter

    I'm using Nexus 4 for around 3 months and in the last days I have an issue that sometimes the sound stops working, and when I'm raising or lowering the sound I see the volume bar but the slider stuck on the left and the sound isn't working. When I restart the phone the sound is working again, until it happens again, and then I should restart and so on.
    So, is this a software problem or should I send my phone to repair?
    Thanks
    PS the problem happens either with and without headphones
     



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  2. MacFett

    MacFett Android Expert

    Try booting into safe mode and running there for a while to see if it is an app causing the problem (safe mode doesn't load installed 3rd party apps).


    https://support.google.com/nexus/answer/2852139?hl=en
     
  3. SiempreTuna

    SiempreTuna Android Expert

    If MacFett's suggestion doesn't help, my guess is it's a sticky rocker switch and I'm afraid that would mean sending the phone for repair :(
     

Nexus 4 Forum

The Nexus 4 release date was November 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2100mAh battery.

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