Special Case Android File Recovery

Hello ladies and gentlemen,

I humble myself before the vast wealth of knowledge and experience on this forum, and, as a new user, hope to present you all with an issue you may not have seen before. I will state my problem in points to keep myself on track and so noone gets lost.

- I need to recover files from my android device, specifically the Samsung Galaxy Tab S2 (I'm British and back home in England, though this was bought in the Philippines maybe 2017.)

- The files include pictures and videos which I previously deleted to make room for lecture videos.

- I cannot access the tablet via software, as the tablet itself repeatedly disconnects from the PC. It seems to do this when there is any interaction, and any direct access to the tablet (which I can gain from Windows Explorer) enables me to see, but not copy files to the desktop.

Important Subpoints:

- The device has MTP enabled

- I have already disabled power management on the USB ports.

- There are one or two USB ports which come back with a malfunction error, but the working USB2 and USB3 ports are all equally problematic.

- My older cable had the same issue, it has since been replaced with a brand new one, neither work

- Attempting to interact via software which handles data copying results in the device being disconnected, after which it immediately reconnects

- Direct attempts to copy return two errors at different times: One being 'A device connected to this system is not functioning', and 'Cyclical redundancy check'.

It is infuriating and frustrating. I have attempted to conjure up a way around this and I will float an idea with you all which may or may not be viable, and in either case I am unsure how to proceed...

I considered other software aid, but with the connection issues and lack of drive letters, it isn't possible to use software like Recover My Files to get back what's lost directly from the tablet.

However, I thought, if I were able to make an image of the tablet and somehow get it from the tablet to the PC, I could use Recover My Files to work on restoring the deleted media.

Would this even be possible?

Sorry if this post is in the wrong place, it's absolutely fine if it is moved somewhere else so long as I can find it. I look forward to receiving some of your wisdom and really hope someone here could help me to get my old stuff back.

Huge thanks to everyone in advance, and if anymore info is needed, just tell me what's needed and I will provide it as soon as possible. And I warmly welcome all questions so fire away

Cheers

 

Hi Danny,

Thank you for both the prompt reply and the link to Air Droid. Just to be clear the data I lost was deleted on my Galaxy Tab S2, I am running Recover My Files on my PC. Is it possible to run the recovery program over WIFI and use the PC to remotely access the tablet for recovery?

Cheers.

 

Sadly not. I know file recovery software does work, there have been a couple of more superficial photo recovery apps that do a half decent job but they require root access for deep scans. No video recovery though, so it seems you are quite right on that front.

Recovery on the PC is fine via the SD card in a reader, but unlucky for me the media I need was on the internal storage, and that's what I'm having difficulty getting access to