Support Speed dialer Issues

On the dialer screen: Menu>speed dial>menu>add does not work for you?

 

Since the upgrade Speed Dial does not work on my Eris at all. It seems to cooperate through the Save button and all but then no contacts appear beyond position 1.

 

I am having the exact same problem. Have tried setting speed dials from selecting the contact>Menu>Set Speed Dial and from Phone>menu>speed dial and it acts normal up until save and when you go to use the speed dial, didn't save the setting. Going back into the speed dial section, shows only 1 as having a number tied to it.

I have tried searching for a few days now for a solution and can't find anything.
Any help would be greatly appreicated!

 

I just got it to work on leak 2.1 v3

 

Have you tried a factory reset? I performed this reset before and after each of the leaks. It seems that Frisco is on to something with this idea:

http://androidforums.com/htc-droid-eris/80233-factory-data-reset-option.html

 

Speed dial works for me, I am on 2.1v3 leak. The factory reset is a suggestion, not just a power cycle. You may want to check out Frisco's thread about this.

http://androidforums.com/htc-droid-eris/80233-factory-data-reset-option.html

 

I was having the same issue. Did a factory reset last night and now it's working beautifully and saving all speed dials. Phone is also running smoother after reset. Some things were freezing or bugging out just a little bit after the update. Will be resetting the wife's phone tonight. Just back up all your apps and contacts and you'll be good. It's like a brand new, snappier phone.

 

Techdad,
At the end of the reset it will prompt you to activate your phone. Just follow the instructions and it will only take a few minutes. But the phone will run a lot smoother when you're done.

 

I would like to stress the importance of making sure your phone is properly backed up; your phone will be at factory settings. Please take the time to read what Caddy's thread on backups.

http://androidforums.com/htc-droid-eris/41385-how-backup-your-htc-eris.html

 

I have purchased MyBackup Pro. I will try to backup everything and reset to Factory spect. I assume the bakcup app will keep all my apps and settings, and I can restore them with relative ease? I am updating all of my apps right now. I hope this isn't more lost time. It's all been extremely time consuming---

 

You may want to make sure your contacts are "Google" type contacts as well.

 

What about email and factory reset? I use comcast not gmail so will I have to set it up again?

 

The Factory Reset corrected all the little bugs that the upgrade to 2.1 caused on my Eris, such as Speed Dial and Weather Gadget problems. Backing up and restoring was somewhat time consuming, though. (Thanks for the backup advice! MyBackup Pro is a very nice app.) Unfortunately, my first Factory Reset action failed to restore 3G when it came back up, causing some headaches. I was relieved to find that the Verizon tech support person was very good at troubleshooting. Once the device was restored, I spent the rest of the evening re-doing settings and --since I some email in folders disappeared--learning the difference between the HTC Mail app behavior (POP) and the GMail app behavior.

 

Glad to hear it.

 

Got this from another forum:

Clearing application data for the following two fixed this problem WITHOUT factory reset (note you lose contacts and call history).

Settings>Applications>Manage Applications>Dialer
Settings>Applications>Manage Applications>Contacts Storage

 

Have you TRIED this yourself? Or, what forum did you read this on?

Thanks.

 

Doing a factory reset solved my speed dial problems, too.

 

Yeah - i could do a factory reset, but i'm trying to avoid setting up all the customization again. I wish i could save the HTC Scene somewhere, and then re-install that ....

 

I use My Backup Pro and you can backup System Settings and Android Home. That kept my screens the same. Not sure if that's what you're looking for?

 

I've got My Backup Pro ...

but i use the HTC Sense, not Android Home. That's the stuff i want to keep ...

Also, when i did the OTA upgrade, i lost some info in my Contacts (the addresses, not the phone numbers). I don't use google contacts, they are
"phone" contacts, which i sync with my MS Outlook using HTC Sync.

Thankfully i had a backup of my OUtlook file, because when i synced the phone to the outlook the first time after the upgrade, the syncing recognized that the addresses had been "updated", and thus removed the addresses from Outlook.

 

I did this today, as my speed dials were gone. This worked for me! Don't factory reset, try this first, you'll just need to resync your contacts and then do the speed dials. YAY! Thanks to Zzyzx for finding this on another forum. Saves time from having to do a factory reset.

 

Katee -

Thank you VERY MUCH for trying this. I was a big chicken and wanted someone else to try it first. It worked perfectly!!!!