Tips Spigen Neo Hybrid.

I actually just ordered one the other day. I'll report back whenever i get it!

 

Both my wife and I have one. I don't have any odd headphone cables to try with it, but all of my headphones fit. Some cables won't fit, I have a Mediabridge cable that's too large for it. But my Samsung cable charges much faster, so I don't use it anymore.

 

im gonna guess unless its ultra thin, the L headphones wont fit. You can buy a simple adapter for like $2. love the case though. Best case ive ever owned.

 

Had mine about a month and it's peeling.

 

Got mine for two weeks, no issues other than the bottom cracked when I dropped it. To be fair, it was a pretty good drop onto the concrete. It did it's job though... S4 is still scratchless and in tact.

Also, word on the street is Spigen will replace yours if it's peeling. Bad batch. They are also selling frames only for $10/11 on Amazon.

 

Just got my case in today and so far I'm loving it. The case fits great and looks great. It doesn't add much heft or overall size at all. Feels great in the hand too. If you haven't already, I'd go for it!

 

I ordered one but the more I looked at it the more it makes the S4 look like a super sized iPhone so ended up hating it.

 

Wanted to report back on my experience with this case. First off I do love the look and feel. It is an awesome case. Unfortunately, the band around the edge of the case just recently broke down by the USB port. There are thin strips that are fairly fragile apparently and once the first one cracked, the second one wasn't too far behind. I baby my phone, so I am fairly surprised that this occurred. No drops. Has anyone else had this issue? I guess I will buy the stand alone frame to replace the broken one and see if it happens again.

 

I have had the case for over a month, I love it! I am a bit on the careless side, so mine has taken a few spills, both the case and the phone are in great working order!

 

In other threads I described my authentic Neo-Hybrid breaking at the USB port, and Spigen not even returning emails to them. Fragile, junk cases, IMO.

 

I've had mine for about 3months now, and after a 3" fall onto a hardwood floor, the bottom of the frame by the USB port broke. The red paint is slowly but surely flaking away as well. I really like this case and am wondering if I should get a replacement or go with a different brand.

 

I ended up getting a Neo-Hybrid knockoff off eBay. It seems to be better constructed than the authentic (junk) one. I grabbed it delivered for $17. Definitely worth looking in to, IMO.

 

I shan't be buying one of these again. It didn't take very long for it to start falling apart.

 

I posted up a thread recently here about my experience with the Neo Hybrid case and the company behind it, Spigen. I purchased a knock off from ebay thinking it was an original. It wasn't so I then ordered an original. I loved the case when I received it. It's a great design. However, that's where the 'loving' part ends. Not long after having it the color, yellow in my case, started to wear off on the corners. Then, as others have experienced, the case broke at the charging port. I contacted Spigen. They responded asking for my order number even though I registered the product with them. I responded and I am yet to get a response from them. I believe that was about a month and a half ago now. Done. I will never purchase another Spigen product nor will anyone around me.

My issues: -Case color wore off
-Case broke at charging port
-Company does not stand behind their product and warranty it. Ignorance
of your customers is NOT a good customer service policy.

On another note, I am back using the knock off case and it has been much much more durable. I will stick to the knock off. Gotta support those who can actually perfect a product or design.

I got roasted on here by someone who defended Spigen. Great, glad someone had a positive experience. I voiced my experience and it was NOT a good one. The more I read about Spigen the more I am reading about people who are having the exact same experience as me. My suggestion? Skip Spigen and go with another company.

 

i have had mine for three months, I love it, its handled being dropped. I wish it was smaller but for the protection I am happy

 

My case broke at the charging port too. Seems like a somewhat common problem with this case on other phones as well. No reply email from Spigen when I wrote to communicate my displeasure. It was good while it lasted but $30 is a lot to spend on a case that won't last long.

 

I put one on my wife's phone a few months back - saw this message and checked - sure enough, her's is cracked at the usb port. It still works OK - but what a waste of money. This is a premium case with a premium price tag - but didn't out last the $4 RooCase I bought for mine.

 

I've had this case for 5 months now. I've dropped the phone, and quite frankly, I haven't been careful at all with it - no breaks yet. In fact, after 4 months, I liked it so much I bought another frame on Amazon to switch up the color once in a while.

The only downfall is that I've had to shave down all of my USB cables so that they fit inside the case/port (except for the stock cable which fits fine). I do understand that the case is designed to protect, yet be so slim that I'm guessing the manufacturer had to compromise on the USB slot size to facilitate such a slim case.

I see no reason to switch to another more bulky case at this point.

 

Sorry to hear that others have had trouble with their NeoHybrid cases. Like others, my NeoHybrid (purchased in May-June 2013) cracked around the USB port. But it my case Spigen was very responsive and issued a replacement within a day or so.

First, I contacted their customer service to report the problem. I can't remember if the first contact was thru their website, or via Amazon Marketplace, but the rest of the conversation routed through Amazon Marketplace.

(Maybe this is why it was easier for me than for other people since they could see I bought a legitimate non-knockoff NeoHybrid and could prove where I bought it?)

They asked me for a photo of the problem area, which I sent. They immediately sent me a new NeoHybrid hard plastic frame (they didn't send me the black neoprene skin, just the hard frame).

It's been really great ever since. Just comparing the photo of the original frame to the replacement, it looks like they very subtly thickened the plastic opening around the USB port in the most recent set of frames they manufactured. Zero problems since then.

I would recommend that anyone who bought through Amazon contact Spigen via email and see if you can get a replacement frame.

 

Update on mine. I contacted Spigen and they immediately shipped out a replacement frame. Got it the other day - so problem solved for the moment.

 

Glad you had better luck than I did!