for those of who want to learn how to use the phone before actually touching it, here is a user guide in PDF format from sprints website...ill practice on my blackberry (which i will be burying very soon on craigslist)
site:
http://insidesprintnow.files.wordpress.com/2009/09/hero_gsg.pdf
site:
http://insidesprintnow.files.wordpress.com/2009/09/hero_gsg.pdf