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Sprint must not want me off of SERO

Discussion in 'Android Devices' started by MrX8503, Jun 4, 2010.

  1. MrX8503

    MrX8503 Android Enthusiast
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    So I was denied the $10/24 discount, which I am fine with for the most part. Since I've been on SERO for a while, I was just going to bite the bullet and upgrade my plan.

    I went into Best Buy, they only had 2 employees working and there were like a handful of people standing and waiting around. Why would BestBuy be understaffed on an EVO launch is beyond me. So I left.

    Going into Sprint, they had many employees working, which was great. As I was about to purchase my EVO, the rep said that they can't upgrade my SERO and not risk losing my $100 rebate. They said that there's nothing they can do and that I would have to call Sprint directly.

    WTF, I don't understand, why is Sprint making me jump through hoops just to get off of SERO. It should be the other way around. Now I'm reminded why I hate cell phone companies so much.
     

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  2. BrianFX

    BrianFX Well-Known Member
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    The store reps don't know what they're talking about. I'm likely getting mine via wirefly, avoiding the rebate, and simply transferring the number from SERO plan.
     
  3. MrX8503

    MrX8503 Android Enthusiast
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    Yeah, whenever I mention SERO, the reps look at me funny. I asked bestbuy and RS about it and they didn't know what it was.
     
  4. mx7

    mx7 Well-Known Member
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    You'll have to get off of it one way or another.
     
  5. MrX8503

    MrX8503 Android Enthusiast
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    The funny thing is that I am trying to get off of SERO. I was at the Sprint store and they weren't even sure how to upgrade me and keep my rebate.
     
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