As customers of Sprint who feel mislead by these new fees (and in my case, my now 5th Broken Hero, removal of discounts for long time Sprint customers, and other changes... the bottom line is that we use the power of both Social Media and "Word of Mouth" Marketing so that both Sprint, and one day the Feds, may, may just finally see the effect of these changes on their customers and actually "Listen."
I'm not gonna spout off here. All I say is PM me if you feel feel i'm right or are like "oh well, there is not much i can do...yada, yada, yada, Wrong ! WE CAN MAKE CHANGE!
At the pace Sprint is going.... Virgin Mobile, Verizon or ATT here I come.
Last week, it took 3:17 seconds to open androidforums.com, then it sped up to 15 seconds. This morning, it was down to 2 minutes again. And I just tried again. 1:16 seconds.
My boss, could open up the website in 11 seconds on his DroidX, consistantly.
If your service and connectivity is that bad then you definitely need to switch.
That is rocket science for some people...
People will switch. Sprint lost 10 million post paid customers in 5 years. In 2010, they gained! 58K post paid customers. At the rate that Sprint is adding large fees... they will be losing customers by the next 2 quarters.
I am not sure if you heard of this.... but a lot of cell phone companies have these things that keep you from switching carriers for 2 years. Its called a contract.
True there are contracts. How long have you been in yours? It may be better to check your etf and leave so you can go get what you want. If you are new, why didn't you just call it quits on day 29? Not trying to be ugly, just curious. If my service was really that bad I'd be off like a prom dress. The improved service, fewer headaches and less stress along with the savings you have projected by switching would be more beneficial in the long run would be worth it imho.
I have been on since June 10. The Data speeds have gotten more erratic(Average speeds to VERY slow). I was also promised, simple plans, "4G Expanding to my area by November".... and an annual phone upgrade. All Lies.
When I first got my phone, I could play youtube videos in HQ. Now attempting to do so an exercise in futility.
Unless you have a friend working at Sprint or are on Sero without knowing someone that works there. I dont understand is why people are so quick to defend a company that is removing discounts, adding such significant fees, and removing valuable perks....
1) 4G Fee, after the CEO talked about how 4G costs them less and could be offered at no extra cost to the customer
2) Data speeds slower than the competition in most area's
3) Corporate discounts removed from add ons
4) 4G Fee went over so well, they changed it to a fee for every smartphone(combined with the discount removal this Doubles the cost of additional lines on family plans)
5) 4G already outpaced by Verizon
6) Literally stole our annual upgrades
Sure Sprint is a little cheaper. But not much, anymore. Each time Sprint changes their plan, and there is no backlash... they change something else.
ALL of these changes were in 8 MONTHS! What do you think they will change next?
Virgin is on Sprints network. 1200 minutes(anytime), unlimited 3G data and Text = $40. I might as well save $$, since I am not getting decent speeds.My guess is Sprint will be back to negative post paid subscribers Q1.
I haven't had my EVO for a year and I'm looking to jump ship after the nice little note they sent me in the mail saying that as a premier silver member I have wonderful option of updating every 22 months.
Tmob is $80 a month for unlimited text and data with 1500 minutes...me thinks thats what I'm paying Sprint. Or I'll just go prepay.
Virgin is on Sprints network. 1200 minutes(anytime), unlimited 3G data and Text = $40. I might as well save $$, since I am not getting decent speeds.
I dont expect Steak at Hamburger prices. The opposite is True. I dont want a Hamburger at Filet Mignon Prices. When I am paying a premium, I expect premium data. I can deal with Slow Data, if I am paying less.Why would you do that? I get that you'd be saving money but you'd still have crappy service because they're on Sprint's network and your service is already bad. Although you'll be paying less you'll still be unsatisfied. Also, you may want to consider whether or not roaming is included, especially if you do any traveling. You'd probably be better off going with tmo or vzw.
I dont expect Steak at Hamburger prices. The opposite is True. I dont want a Hamburger at Filet Mignon Prices. When I am paying a premium, I expect premium data. I can deal with Slow Data, if I am paying less.
Speedtest to DC RIGHT NOW = 0.26Mbps down and 0.18MBps up. Thats 1/8 of what my coworkers get. (Edit 9:09am - 771Kbps/513Kbps, why so inconsistant)