sprint customer care service called me this am and was told that someone has my evo pin#, also ss# i think. i was asked to confirm if i have requested for lg to replace evo which i never did. i was requested to go to local sprint office for id verification and they will work on to fix the phone plan. someone used my pin# to order lg phone and change the phone plan. as of now, no solution, yet. fraud dept is working on it.